SORAJ POWER | Machinery Gallery

1. Commitment to Customer Data Privacy

At SORAJ POWER Agricultural Machinery, we value the trust Indian farmers and dealers place in us. This Privacy Policy details how we collect, use, and safeguard your personal information when inquiring about or purchasing heavy-duty Power Weeders, Reapers, Petrol Engines, Sprayers, and Water Pumps.

2. Information We Collect

We collect essential information required to process machinery orders, warranty registrations, and local dealership support:

Contact Details: Full Name, Mobile Phone Number, WhatsApp Contact, and Email Address.
Delivery Location: Village, District, State, and Pincode for machinery dispatch.
Business & Taxation: GST Number and Farm/Business Name for official tax invoices.

3. Security & Third-Party Non-Disclosure

Your data is stored securely using SSL encryption standards. SORAJ POWER strictly guarantees that we never sell, rent, or trade customer contact details to external marketing agencies. Information is shared only with verified logistics partners and authorized regional dealer service centers solely for equipment delivery and field service support.

4. Data Rights & Contact

You have the right to request updates or removal of your contact information from our service database at any time. For privacy inquiries, contact our grievance officer at enterprisesrpraja@gmail.com or hotline +91 9142086464.

1. Commercial Terms & Pricing

All product prices listed on the SORAJ POWER portal are in Indian Rupees (INR). Prices represent Maximum Retail Price (MSRP) and may include GST as indicated on official invoices.

2. Order Verification & Dispatch

Orders submitted online or via official WhatsApp channels undergo phone verification by our sales desk. Machinery dispatch occurs within 2 to 5 working days depending on inventory availability and destination district in India.

3. EMI & Financing Calculations

EMI estimates provided by our online EMI Calculator are directional indicators designed to assist farmer budget planning. Final interest rates are subject to credit verification and terms established by partner financial institutions.

4. Jurisdiction & Legal Compliance

These terms are governed by the laws of India. Any legal proceedings or disputes arising from equipment sales or services are subject to the exclusive jurisdiction of the competent courts in Chatra, Jharkhand 825408.

1. Official 1-Year Manufacturer Warranty

Every genuine SORAJ POWER machine comes backed by an Official 1-Year Manufacturer Warranty protecting against manufacturing defects in engine block components, transmission gearboxes, and structural chassis frames.

2. What Is Covered Under Warranty

Internal Engine Components (Crankshaft, Piston Assembly, Cylinder Block).
Heavy-Duty Gearbox & Internal Transmission Gears.
Carburetor Defect or Factory Fuel System Malfunction.
Factory Welded Structural Frame & Wheel Hub Assembly.

3. Standard Wear-and-Tear Exclusions

Wearables: Tilling Blades, Rubber Tyres, Drive Belts, Spark Plugs, Air Filters, Clutch Cables.
Improper Fuel Blend: Running engines without recommended oil grades or contaminated fuel.
Unauthorized Repair: Modification or fitting of non-genuine spare parts.
Accidental Damage: External impact, submersion in floodwater, or fire damage.

4. How to Register a Warranty Claim

Keep your original SORAJ POWER Tax Invoice & Serial Number handy.
Call our dedicated Service Helpline at +91 9142086464.
Or visit your nearest authorized SORAJ POWER Dealer Service Station for instant inspection.

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